Make sure everyone understands their opportunity – and duty – to speak up. If we discover a failure in our compliance controls, it’s important to get to the root cause – whether it was the accountant’s starstruck tweeting, a premature sigh of relief because his job was almost over, a red envelope shortage – without forgetting to peek at the layers between here and there. After a few awkward moments, the right envelope would be delivered, the real winner announced, and the post-Oscar watercooler discussion about the actual winner instead of the flub. Can we get some help here?” or to flip the envelope and discover “BEST ACTRESS” emblazoned on it. They both missed the opportunity to say, “Now this is funny – we have a person’s name instead of a movie. Perhaps Dunaway mistook his confusion for chivalry: “Here, you should have the honor of announcing the winner.” Maybe you’re thinking, “Poor Warren and Faye were just there to read the winner’s name!” As soon as he looked at the card – if only because he has presented twice before – he knew something was wrong. Best Respect for Authority: To Dunaway for just reading the most relevant data she could find on the card.Best Tag, You’re It: To Beatty for dumping the confusing card on Dunaway.Best Failure: To the accountant who had one job: Hand the presenters The Envelope containing the name of the winner of cinema’s biggest award.And they created new award categories they hope never to repeat. What they didn’t account for was human distraction, along with lack of precedent and experience.
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